1Acceptance of Terms

These Terms of Use ("Terms") govern your use of the services offered by Preppanda Edutech Private Limited ("Company", "we", "us", or "our"), including the mobile application, website, and all associated digital infrastructure, content, features, and related services (collectively referred to as the "Platform").

By accessing or using the Platform, or by clicking "Register" or "Sign Up," you signify your agreement to these Terms. If you do not agree to these Terms, you must refrain from accessing or using the Platform.

Your use of any services, products, tools, content, or features provided by Preppanda through the Platform (collectively, the "Services") is subject to these Terms. Your continued use of the Platform following any changes shall constitute your acceptance of those changes.

2Eligibility and Age Requirements

Use of the Platform is available only to individuals who are competent to contract under applicable law.

By accessing or using the Platform, you represent and warrant that:

• You are at least 18 years of age and competent to enter into a binding contract; OR
• You are under the age of 18 but have obtained parental or legal guardian consent to use the Platform; AND
• All information provided by you during registration or use of the Platform is accurate, current, and complete

3Platform Description

Preppanda is an educational technology platform that provides academic support, tutorials, assessments, content-based learning tools, and/or AI-based tutoring services for students in Grades 9 to 12.

4Privacy

We take your privacy seriously. Our practices regarding the collection, use, storage, and disclosure of your personal data are governed by our Privacy Policy, which is hereby incorporated by reference into these Terms.

5Account Registration

In order to access certain features or Services offered through the Platform, Users may be required to create an account by completing a registration process, providing accurate and up-to-date information, and selecting a secure password.

The Company reserves the right to refuse registration or suspend/terminate any User account at its discretion, without providing reasons, particularly if the information provided during registration is found to be false, misleading, or in breach of applicable laws or these Terms.

6User Conduct and Prohibited Activities

As a condition of use, you agree not to use the Platform for any unlawful purpose or in any way that is prohibited by these Terms. You further agree not to use the Platform in any manner that could damage, disable, overburden, or impair any Company server, or interfere with any other party's use and enjoyment of the Platform.

• Use the Platform for any fraudulent, deceptive, or misleading activity
• Attempt to gain unauthorized access to any portion or feature of the Platform
• Use any device, software, or routine to interfere with the proper working of the Platform
• Post or transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
• Violate any applicable local, state, national, or international law or regulation
• Infringe any intellectual property or other proprietary rights of the Company or any third party
• Engage in data mining, scraping, harvesting, or similar data extraction methods
• Use automated means to access the Platform, unless expressly permitted by the Company
• Impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity

The Company reserves the right to investigate complaints or reported violations of these Terms and to take any action it deems appropriate, including suspending or terminating access and/or reporting unlawful activity to law enforcement authorities.

7Content and Licensing

All content made available on the Platform, including but not limited to text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, computer code, and educational material (collectively, "Content"), is either owned by or licensed to Preppanda and is protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, display, perform, publish, license, create derivative works from, or offer for sale any part of the Platform or its Content without prior written consent from the Company.

User Content

You shall retain ownership of any content you upload, submit, or transmit through the Platform ("User Content"), but you grant Preppanda a worldwide, royalty-free, non-exclusive, sub-licensable license to use, host, reproduce, distribute, publicly display, and modify such User Content solely for the purpose of operating, promoting, and improving the Platform and the Services.

8Payment Terms

Access to certain features or Services on the Platform may be subject to the payment of applicable fees, as determined by Preppanda from time to time. All fees shall be as specified on the Platform or otherwise communicated to you prior to your purchase or subscription, and are exclusive of applicable taxes, which shall be borne by the user.

If your payment method fails or your account becomes overdue, we reserve the right to suspend or terminate access to the Services until outstanding amounts are paid. We may use third-party service providers or collection mechanisms to recover dues and may impose additional charges or legal remedies to do so.

Refund Policy: All payments made are non-refundable, except as otherwise explicitly stated in our refund policy, if any.

9Intellectual Property Rights

All intellectual property rights in and to the Platform, including but not limited to the content, software, design, layout, graphics, logos, marks, service marks, domain names, source code, algorithms, and databases (collectively, "Intellectual Property"), are the exclusive property of Preppanda or its licensors.

Nothing contained in these Terms shall be construed as granting, by implication or otherwise, any license or right to use any Intellectual Property without the express prior written permission of Preppanda.

You acknowledge and agree that any feedback, suggestions, improvements, or other contributions provided by you with respect to the Platform shall be deemed to be non-confidential and may be freely used by Preppanda, without any obligation to compensate you, for the development or enhancement of its services.

10Disclaimers and Limitation of Liability

The Platform and all Services provided by Preppanda are made available on an "as is" and "as available" basis, without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement.

Preppanda does not warrant that the Platform will be uninterrupted, error-free, secure, or free from viruses or other harmful components.

To the fullest extent permitted by applicable law, Preppanda disclaims all liability for any loss, damage, or injury arising out of or in connection with:

• Your access to or use of the Platform or Services
• Any unauthorized access to or alteration of your data
• Any bugs, viruses, Trojan horses, or similar issues transmitted through the Platform by any third party
• Any interaction between Users and third parties, including linked third-party websites or services

11Termination

Preppanda reserves the right to suspend or terminate your access to the Platform or any part thereof, at any time, without notice and in its sole discretion, including but not limited to cases where:

• You have breached these Terms or any applicable law
• Your conduct harms or threatens to harm the integrity, reputation, or security of the Platform or its users
• You have provided false, inaccurate, or incomplete information
• Required by law enforcement, regulatory authority, or court order

Upon termination, your right to use the Platform shall immediately cease. Preppanda may, but is not obligated to, retain your account information or User Content for compliance with legal obligations or internal record-keeping purposes, subject to the terms of the Privacy Policy.

12Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of laws principles. Subject to the dispute resolution clause below, the courts at Ahmedabad shall have exclusive jurisdiction over all disputes arising out of or in connection with these Terms or the use of the Platform.

13Dispute Resolution

In the event of any dispute, difference, or claim arising out of or in connection with these Terms or the use of the Platform, the parties shall first attempt to resolve the dispute amicably through good-faith negotiations.

The arbitration shall be conducted by a sole arbitrator mutually appointed by the parties. If the parties are unable to agree on the appointment of the arbitrator, the appointment shall be made in accordance with the said Act. The seat and venue of arbitration shall be Ahmedabad, and the proceedings shall be conducted in English.

The award rendered by the arbitrator shall be final and binding on both parties. Nothing in this clause shall prevent either party from seeking interim or injunctive relief before any court of competent jurisdiction, including for the protection of intellectual property or confidential information.

14Indemnification

You agree to indemnify, defend, and hold harmless Preppanda, its directors, officers, employees, affiliates, agents, licensors, and partners from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or in connection with:

• Your access to or use of the Platform or Services
• Your violation of these Terms or any applicable law or regulation
• Any User Content submitted by you, including infringement of third-party rights
• Any misuse, unauthorized use, or illegal activity associated with your account, with or without your knowledge or consent
• Your breach of any representations or warranties made under these Terms

15Force Majeure

Preppanda shall not be held liable for any failure or delay in the performance of its obligations under these Terms due to events beyond its reasonable control, including but not limited to:

• Acts of God, pandemic, epidemic
• War, terrorism, riots, acts of civil or military authorities
• Fire, floods, accidents
• Disruption in telecommunication networks or internet services
• Cyberattacks, power failures
• Strikes or other labor disturbances
• Any other event beyond the reasonable control of Preppanda

16Electronic Communications

By using the Platform, you consent to receive communications from Preppanda electronically, including via email, SMS, WhatsApp, push notifications, or other digital means. These communications may include:

• Service updates and notifications
• Promotional offers and marketing messages
• Transactional messages
• Security alerts
• Notices regarding your account or these Terms

You may opt out of non-essential promotional communications by following the unsubscribe instructions provided in such messages; however, you may continue to receive essential transactional or service-related communications.

All notices or communications to the Company under these Terms must be in writing and sent to its registered office address or via email at acct.dpfpl@gmail.com.

17Severability and Waiver

If any provision of these Terms is found to be unlawful, void, or for any reason unenforceable under applicable law, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of the remaining provisions.

18Assignment

You may not assign or transfer any of your rights, obligations, or licenses under these Terms without the prior written consent of Preppanda. Any attempted assignment in violation of this provision shall be null and void.

19Entire Agreement

These Terms, along with the Privacy Policy and any additional terms or policies expressly incorporated by reference, constitute the entire agreement between you and Preppanda concerning your use of the Platform and supersede any prior or contemporaneous understandings, communications, or agreements, whether written or oral, relating to the subject matter herein.

20Grievance Officer

In accordance with the Information Technology Act, 2000 and the applicable rules thereunder, Preppanda designates the following Grievance Officer for the purpose of redressing any grievances or concerns you may have regarding the Platform, Services, or these Terms:

Users may submit complaints or concerns to the Grievance Officer in writing or via email. All grievances will be addressed in accordance with the applicable legal requirements and internal timelines for resolution.